These Terms and Conditions ("Terms") set forth the agreement between you and nZero Labs, Inc. and its subsidiaries or affiliates (collectively "Solo Founders," "we," or "us") regarding your participation in Solo Founders programs and your use of solofounders.com and related services (collectively, the "Services"). By using our Services, you agree to these Terms, including the mandatory arbitration provision and class action waiver in Section 13.
1. Acceptance and Eligibility
1.1 Acceptance
By accessing or using our Services, you represent that you: (a) are at least 18 years old (or the legal age in your jurisdiction); (b) have read and understand these Terms; and (c) agree that these Terms constitute a binding legal agreement between you and Solo Founders. If you are between 13 and 17, a parent or legal guardian must accept these Terms on your behalf and assume full responsibility for your use of the Services.
1.2 Changes to Terms
We may modify these Terms at any time. Changes become effective upon posting to our website or notification via email. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms. If you disagree with any changes, you must stop using the Services.
1.3 Eligibility Assessment
Solo Founders reserves the right, in its sole discretion, to accept or decline any applicant into a Solo Founders program after conducting evaluations through applications, interviews, or other means.
1.4 Removal
We may remove participants from programs, the platform, events, and accommodations at any time for any reason, including failure to pay or violation of our policies. Removed participants are not entitled to refunds, compensation, or credits for unused services.
1.5 Code of Conduct
All participants must follow Solo Founders' Code of Conduct, which is incorporated into these Terms by reference.
1.6 Privacy Policy
Please review our Privacy Policy for information about how we collect and use your personal data.
2. The Services
2.1 Participant Interactions
Our Services involve interactions with other participants. You assume all risks when using the Services, including risks associated with any online or offline interactions with other participants. Solo Founders does not routinely screen participants or conduct background checks, though we reserve the right to do so. You are responsible for protecting your own intellectual property and ensuring adequate confidentiality agreements before disclosing sensitive information to others.
2.2 Third-Party Services
We may arrange partnerships, perks, and services with third-party providers. Solo Founders acts only as an arranger — all products and services provided by third parties are not subject to our supervision or control. We do not endorse, vet, or guarantee third-party providers, and your dealings with them are solely between you and the provider.
2.3 Your Account
You must provide accurate information when creating a profile or account. You may not use a name that you do not have the right to use or impersonate another person. Account transfer requires our prior written permission. You are responsible for all activity on your account and maintaining the confidentiality of your password.
2.4 Termination
We may terminate or suspend your account at any time in our sole discretion, including if you violate any Solo Founders policy or for any other reason.
2.5 Changes to Services
We may discontinue, suspend, add to, or change features of our Services without notice to you. Solo Founders is not responsible for any loss or harm resulting from your inability to access the Services or from changes to the Services.
3. Payments, Cancellations, and Refunds
3.1 Fees
Pricing for our programs and services is available on solofounders.com or at the time of signup. Prices are subject to change at any time without notice.
3.2 Payment and Billing
You must provide a valid payment method and authorize us or our third-party payment processors to charge the applicable fees. You are responsible for keeping your payment information current and for any applicable taxes.
3.3 Recurring Payments
If your plan includes recurring payments, you authorize us to submit periodic charges (e.g., monthly or annually) to your payment method without further authorization. Recurring charges continue until you provide written notice of termination to us.
3.4 Non-Payment
Accounts that are not current may be subject to restrictions on service access. We may pursue collection through your payment method, collection agencies, or legal counsel, and you agree to reimburse us for all recovery expenses, including attorney fees.
3.5 Equity
Unless explicitly agreed in writing through a formal document, Solo Founders does not hold equity in any company associated with a participant. Mere program participation does not entitle Solo Founders to any ownership in your company.
3.6 Refunds
Solo Founders does not issue refunds except as stated in these Terms or at our discretion. Participants on payment plans may receive a full, no-questions-asked refund if requested less than 30 days after initial payment and more than one week before program start. We may refuse refunds for policy abuse or violations of these Terms.
4. Your Content
4.1 Definition
"Your Content" includes posts, texts, photos, videos, links, files, and information you share on our platform or create through our programs.
4.2 Ownership
You (or your licensors) retain ownership of the intellectual property rights in your content.
4.3 License to Use Your Content
By sharing content through our Services, you grant Solo Founders a perpetual, irrevocable, nonexclusive, royalty-free, worldwide, fully paid, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and publicly display your content in all media formats. You warrant that you have all necessary rights to share your content.
4.4 Feedback
You grant Solo Founders the right to use and disclose any feedback you provide for any commercial or non-commercial purpose without compensation. We will not attribute feedback to you without your prior permission.
5. Solo Founders' Intellectual Property
5.1 Ownership and License
Solo Founders and its licensors own all rights in the Services, including all content, materials, and intellectual property. Subject to your compliance with these Terms, we grant you a limited, nonexclusive, nontransferable, non-sublicensable, revocable license to access and use our Services for your own personal, noncommercial use.
5.2 Recordings
You grant Solo Founders permission to photograph and record you (including on film, video, audio, and digital media) and to edit, modify, and distribute those recordings across all media formats without additional compensation. Solo Founders will own all rights in such photographs and recordings.
5.3 Trademarks
Solo Founders names, logos, product and service names, slogans, and look and feel are our trademarks and may not be copied or used without our written permission.
6. Prohibited Conduct and Content
You agree not to violate any applicable law, contract, intellectual property right, or commit any tort in connection with the Services. You are solely responsible for your conduct. You agree not to:
- Violate Solo Founders' Code of Conduct.
- Engage in harassing, threatening, intimidating, predatory, or stalking conduct toward any other user.
- Use another user's account without authorization.
- Impersonate any person or entity.
- Sell, resell, or commercially exploit the Services without our written consent.
- Copy, reproduce, distribute, or publicly display any part of the Services.
- Reverse engineer, decompile, or attempt to discover the source code of the Services.
- Use data mining, robots, or similar extraction methods on the Services.
- Send spam, unsolicited communications, or promote pyramid schemes.
- Post content that is unlawful, defamatory, obscene, harassing, threatening, fraudulent, or otherwise objectionable.
Enforcement of this section is solely at our discretion. Failure to enforce in some instances does not constitute a waiver of our right to enforce in other instances.
7. Third-Party Content
Our Services may include content from third parties. Solo Founders does not control, endorse, or warrant third-party content. Your use of or interaction with any third-party content is at your own risk.
8. Copyright Complaints
Solo Founders respects the intellectual property rights of others and may terminate accounts of repeat infringers. If you believe content on our Services infringes your copyright, please contact us at team@solofounders.com with a notice that complies with 17 U.S.C. § 512(c)(3).
9. Indemnification
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Solo Founders and our officers, directors, agents, partners, and employees from and against any losses, liabilities, claims, demands, damages, and expenses (including reasonable attorney fees) arising from: your use of the Services; your content or feedback; your violation of these Terms; your violation of any third-party rights; or your conduct in connection with the Services or interactions with other participants.
10. Disclaimers
YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK. EXCEPT AS OTHERWISE PROVIDED IN WRITING BY US, OUR SERVICES AND ANY CONTENT THEREIN ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. SOLO FOUNDERS IS NOT RESPONSIBLE FOR THE CONDUCT OF ANY PARTICIPANT AND MAKES NO GUARANTEES REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SOLO FOUNDERS AND ITS OFFICERS, DIRECTORS, AGENTS, PARTNERS, AND EMPLOYEES WILL NOT BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, PUNITIVE, OR SPECIAL DAMAGES OR LOST PROFITS, REGARDLESS OF THE THEORY OF LIABILITY. OUR TOTAL LIABILITY FOR ANY CLAIMS IS LIMITED TO THE GREATER OF $50 OR THE AMOUNTS YOU HAVE PAID TO US IN THE PRECEDING 12 MONTHS. THESE LIMITATIONS DO NOT APPLY TO GROSS NEGLIGENCE, FRAUD, OR INTENTIONAL MISCONDUCT.
12. Release
To the fullest extent permitted by applicable law, you release Solo Founders from responsibility, liability, claims, demands, and damages of every kind and nature arising out of or related to disputes with third parties and harm arising from third-party acts or omissions. If you are a California resident, you waive your rights under California Civil Code § 1542 regarding unknown claims.
13. Dispute Resolution; Binding Arbitration
You and Solo Founders agree that any dispute arising out of or related to these Terms or our Services is personal to you and Solo Founders and will be resolved solely through individual action. Class actions and representative proceedings are prohibited.
Except for small claims and intellectual property disputes, you and Solo Founders waive your rights to a jury trial and agree to resolve disputes through binding arbitration. Before filing for arbitration, you must first contact us at team@solofounders.com attempting informal resolution within 30 days.
If unresolved, disputes will be submitted to binding arbitration administered by JAMS before a single arbitrator. Proceedings will occur in New York County, New York, or via telephone/video. Each party bears its own filing fees; Solo Founders will pay remaining JAMS fees and costs for arbitrations you initiate.
Any claim must be filed within one year of when it arose; otherwise it is permanently barred.
Opt-out right: You may opt out of binding arbitration within 30 days of first accepting these Terms by emailing team@solofounders.com with your full name, address, and a clear statement of your intent to opt out.
14. Governing Law and Venue
These Terms are governed by and construed in accordance with the laws of New York, except to the extent preempted by U.S. federal law. Non-arbitrable disputes will be resolved in the federal or state courts of New York County, New York.
15. Transfer and Processing of Data
In order for us to provide our Services, you agree that we may process, transfer, and store information about you in the United States and other countries where our facilities or service providers are located.
16. In-Person Events
Solo Founders may offer in-person events. Participants must follow all event rules, respect event property, and adhere to the Code of Conduct. Participants who cause property damage are responsible for all associated costs. Smoking and illegal substances are prohibited at all Solo Founders events.
17. Miscellaneous
17.1 Survival
Sections 4, 6, 9, 10, 11, 12, 13, 14, and 17 survive any expiration or termination of these Terms.
17.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or severed to the minimum extent necessary without affecting the validity of the remaining provisions.
17.3 Entire Agreement
These Terms, together with our Privacy Policy and any other linked policies, constitute the entire agreement between you and Solo Founders relating to the subject matter herein and supersede all prior communications.
17.4 Assignment
You may not assign or transfer these Terms without our prior written consent. Solo Founders may assign or transfer its rights and obligations without your consent.
17.5 Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.