Introduction
This Privacy Policy ("Policy") describes how nZero Labs, Inc. and its subsidiaries and affiliates (collectively, "Solo Founders," "we," "us," or "our") collect, use, and share information in connection with your use of our websites, services, and applications (collectively, the "Services"). This Policy applies to solofounders.com and all associated subdomains, products, and services.
We reserve the right to change this Policy at any time. The "Last Updated" date at the top of this Policy indicates when it was last revised. Any changes will be effective immediately upon posting the revised Policy. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Policy.
Information We Collect
We collect information when you create an account, use our Services, contact us, apply to our programs, or otherwise interact with us. This includes:
- Personal identifiers: name, email address, phone number, profession, employment information, date of birth, profile picture, and survey or application responses.
- Program application details: company vision, progress, equity breakdown, and other information submitted as part of the Solo Founders Program application.
- Technical data: IP address, mobile device identifiers, browser type, operating system, screen resolution, and language preferences.
- Financial transaction details: transaction amount, currency, and payment method (processed by third-party payment processors — we do not store full payment card information).
- Usage data: information collected via cookies and similar tracking technologies about how you use and interact with our Services.
If you disclose any personal information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so.
How We Use the Information We Collect
We use the information we collect to:
- Provide, maintain, and improve our Services.
- Process and review applications (including for the Solo Founders Program).
- Communicate with you, including sending updates, newsletters, and marketing materials.
- Prevent fraud and enhance security.
- Analyze usage trends, personalize your experience, and improve our offerings.
- Comply with legal obligations, enforce our terms, and protect our rights.
- Facilitate business operations and expansion.
We may aggregate and/or anonymize personal information so that it will no longer be considered personal information. We may use such information for any lawful purpose.
How We Share Personal Information
We may share your information with:
- Partners and collaborators involved in delivering our programs and services.
- Affiliates and subsidiaries within our corporate family.
- Third-party service providers who assist us in operating our Services (e.g., hosting, analytics, email delivery).
- Payment processors to process transactions.
- Other users when you consent to introductions or shared participation in programs.
- Legal and regulatory authorities when required by law, to protect our rights, or in connection with legal proceedings.
- Business transfer recipients in connection with a merger, acquisition, or sale of assets.
Protection of Company and Others
We may disclose your information if we believe it is necessary to detect, prevent, or address fraud, security, or technical issues, or to protect the rights, property, or safety of Solo Founders, our users, or the public as required or permitted by law.
Information We Collect Automatically
When you use our Services, we automatically collect certain information about your device and usage, including:
- Browser and device data: MAC address, operating system, screen resolution, language, and browser type.
- Cookies and tracking technologies: We and our service providers use cookies, pixels, web beacons, and similar technologies to collect information about your interactions with our Services. Most browsers allow you to decline cookies or choose which cookies to accept.
- Session replay: We may use session replay technologies to understand how visitors interact with our Services.
- Analytics: We use Google Analytics and similar tools to analyze usage of our Services.
Third-Party Advertising
We may work with third-party advertising companies that serve targeted advertisements based on your browsing history and activity. You can learn more about your choices for opting out of targeted advertising at aboutads.info and networkadvertising.org.
How We Secure Your Personal Information
We take reasonable steps to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
Your Choices
- Updating or deleting your information: You may contact us at team@solofounders.com to review, update, or request deletion of your personal information.
- Accessing your data: You may request a copy of your personal information in a machine-readable format by contacting us.
- Marketing opt-out: You may opt out of marketing emails at any time by clicking the "Unsubscribe" link in our emails or contacting us directly.
Links to Third-Party Websites
Our Services may contain links to third-party websites and services. This Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Children Under 13
Our Services are not directed to individuals under the age of thirteen (13), and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete it promptly.
International Users
Solo Founders is based in the United States. Our Services are controlled and operated from the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our facilities and service providers are located.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Solo Founders (nZero Labs, Inc.)
San Francisco, California